Governance

The Board's Role When an Employee Sues the Organization

An employment lawsuit tests your board's discipline, discretion, and duty of care. Here's how directors should respond when a current or former staff member files a claim.

Few things unsettle a board faster than learning the organization is being sued by an employee. Wrongful termination, discrimination, wage-and-hour disputes, retaliation: these claims arrive with legal risk, emotional weight, and reputational stakes all at once. Many boards react by either panicking or looking away. Neither serves the mission.

An employment lawsuit is exactly the kind of moment your board exists for. Handled with discipline, it protects the organization, the people involved, and the directors themselves. Handled poorly, it compounds the damage. Here's how to govern through it.

Understand What the Board Is (and Isn't) Responsible For

When a claim lands, the temptation is to relitigate the underlying personnel decision around the board table. Resist it.

  • The board is not the HR department. Day-to-day employment decisions belong to the executive director and staff.
  • The board is responsible for oversight: ensuring the organization responds lawfully, protects its assets, and manages risk.
  • The board's duty of care means directors must be informed and engaged, not that they take over the case.

The exception is significant: if the lawsuit involves the executive director (as either the accused or the person who made the challenged decision), the board's role expands considerably, because the board is the ED's supervisor. We'll return to that.

The First 72 Hours

Speed and restraint matter equally in the early days. A few disciplined moves protect the organization.

  1. Preserve documents immediately. The moment litigation is anticipated, the organization has a legal duty to preserve relevant records: emails, personnel files, texts, performance reviews, calendar entries. Deleting anything, even routinely, can become its own violation. Issue a written "litigation hold" instructing staff to retain everything.
  2. Notify your insurer. If you carry Directors and Officers (D&O) insurance with employment practices liability (EPLI) coverage, most policies require prompt notice. Late notice can void coverage. Report the claim even if you think it's meritless.
  3. Engage counsel with employment expertise. Your general counsel or a board member's brother-in-law who does real estate law is not enough. You need someone who litigates employment matters in your state.
  4. Limit who knows. Information about the claim should move on a strict need-to-know basis. Loose talk creates new liability and can waive legal privilege.

Say Almost Nothing Publicly

Board members often feel an urge to defend the organization, reassure donors, or vent frustration. In active litigation, silence is usually the wiser policy.

  • Do not comment on the specifics of the case to staff, donors, media, or on social media.
  • Do not retaliate, and do not let anyone else retaliate. Retaliation against the person who filed the claim (or witnesses) can create a new, often stronger, legal claim.
  • Route any inquiries to a single designated spokesperson, working from language approved by counsel.
  • If a public statement becomes unavoidable, keep it brief and factual: the organization takes the matter seriously, is cooperating with the legal process, and cannot comment on pending litigation.

Protect Attorney-Client Privilege

Privilege is one of the most valuable protections you have, and one of the easiest to lose accidentally.

  • Discuss the case only in properly convened settings, ideally in executive session with counsel present.
  • Avoid forwarding legal advice to people outside the privileged circle. One careless "FYI" email can waive privilege for an entire document.
  • Be careful with board minutes. Record that the board met in executive session to discuss pending litigation with counsel, but do not transcribe legal strategy into the minute book, which may be discoverable.

When the Lawsuit Involves the Executive Director

This is where the board's role shifts from oversight to direct responsibility, and where independence matters most.

If the ED is accused of the underlying conduct, the ED cannot manage the organization's response, hire counsel, or shape the narrative. The board must:

  • Consider engaging independent counsel who reports to the board, not to the ED.
  • Decide whether the ED should step back from involvement, take leave, or continue in role while the matter proceeds. This depends on the severity of the allegations and counsel's advice.
  • Watch for conflicts of interest. A director who is close to the ED should recuse from decisions about the ED's handling of the case.

The board's obligation runs to the organization and its mission, not to protecting any individual, however valued.

Weigh Settlement Honestly

Most employment claims settle. Boards sometimes resist settling a case they believe is meritless, on principle. Principle is expensive.

When counsel presents settlement options, the board should evaluate:

  • Cost of litigation (legal fees, staff time, distraction) versus the settlement figure.
  • Insurance coverage: what will EPLI pay, and what stays with the organization?
  • Reputational exposure of a public trial versus a confidential settlement.
  • Precedent: will settling encourage similar claims, or does the specific situation limit that risk?
  • Mission impact: a prolonged fight can drain reserves and morale that the mission needs.

Settling is not admitting the organization did something wrong. It is often the responsible stewardship of limited resources.

Learn From It Afterward

Once the matter resolves, the board's final job is to reduce the odds of a repeat. Ask counsel or the ED for a candid, privilege-protected review:

  • Did a policy gap, a supervisor's misstep, or an unclear process contribute?
  • Are the employee handbook, complaint procedures, and documentation practices up to date?
  • Does the organization carry adequate EPLI coverage for its size and payroll?
  • Are managers trained on hiring, discipline, and termination in ways that hold up legally?

This is oversight at its best: turning a painful episode into stronger systems.

A Practical Takeaway

When an employee sues, the board's job is not to argue the case in the boardroom. It is to move fast on the essentials (preserve records, notify the insurer, hire the right lawyer), stay disciplined about confidentiality and privilege, resist retaliation, and reserve special vigilance for any claim that touches the executive director. Then, when the dust settles, fix what let it happen. Do those things and you will have met your duty of care, protected the mission, and protected the people who volunteered to govern it.

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